Privacy Policy
Effective Date: January 2, 2024
Introduction
Welcome to SOUNDLIFE Hearing Center. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
1.1 Personal Information
When you contact us, schedule an appointment, or use our services, we may collect personal information such as your name, email address, phone number, date of birth, and medical history related to hearing health.
1.2 Usage Data
We collect information on how you access and use our website. This may include your IP address, browser type, pages visited, time spent on pages, and other usage statistics.
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site and provide personalized content.
2. How We Use Your Information
We use the collected information for various purposes, including:
2.1 Service Provision
To provide and maintain our services, including appointment scheduling, hearing tests, and recommendations for hearing aids or other treatments.
2.2 Communication
To send you updates, newsletters, marketing materials, and other information. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in our emails.
2.3 Improvement
To analyze usage patterns and improve our website, services, and overall user experience.
2.4 Legal Compliance
To comply with legal obligations and protect our rights and property.
3. Information Sharing and Disclosure
We do not sell or trade your personal information. However, we may share your information with:
3.1 Service Providers
Third-party companies and individuals who assist us in providing and analyzing our services.
3.2 Legal Requirements
Authorities if required by law or in response to valid legal requests.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
5. Your Data Protection Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data:
5.1 Access
Request access to your personal data and information about how we process it.
5.2 Correction
Request correction of inaccuracies in your personal data.
5.3 Deletion
Request deletion of your personal data under certain circumstances.
5.4 Restriction
Request restriction of processing your personal data under certain circumstances.
5.5 Objection
Object to our processing of your personal data under certain circumstances.
5.6 Portability
Request to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
To exercise any of these rights, please contact us at legal@soundlife.id.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on our website. You are encouraged to review this Privacy Policy regularly for any changes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Address:
Jalan HR Rasuna Said
Lantai 3, Suite #B308, Epicentrum Walk
Jakarta Selatan, Indonesia 12940
Email: legal@soundlife.id
By using our website, you agree to the terms of this Privacy Policy.
Thank you for trusting SOUNDLIFE Hearing Center with your personal information. We are dedicated to safeguarding your privacy and providing you with exceptional service.