SOUNDLIFE Circle: Membership and Rewards Program
SOUNDLIFE Circle — Exclusive Loyalty Program
The SOUNDLIFE Circle is an exclusive customer loyalty program designed to reward and support you throughout your hearing journey. At SOUNDLIFE, we understand that hearing plays an essential role in your daily life, and we believe your hearing care should always be exceptional. That’s why we created this program—not only to provide you with the most advanced hearing solutions but also to reward your loyalty every step of the way.
As a member of the SOUNDLIFE Circle, you gain access to a wide range of exclusive benefits that extend far beyond hearing aids. From complimentary services such as annual hearing checks to priority appointments and exclusive events, each tier offers progressively richer experiences as you advance. Our membership tiers reflect your commitment to better hearing—ensuring that the longer you stay with us, the greater the rewards you receive.
Whether you're just starting your hearing journey or you’ve been with us for years, the SOUNDLIFE Circle ensures continuous support, personalized care, and rewarding experiences. Your journey with us is more than a transaction; it’s a partnership dedicated to enhancing your quality of life by helping you hear well and live well.
Membership Tiers and Requirements
| Tier | Points Requirement | Membership Duration |
|---|---|---|
| Green | Any hearing aid purchase | 3 years |
| Silver | 500 points | 3 years |
| Gold | 1,000 points | 3 years |
| Platinum | 2,000 points | 5 years |
| Diamond | 5,000 points | 5 years |
| Infinity | Invitation-only | Lifetime |
Points Earning and Redemption
Earning Points: For every successful referral, you earn 10 points when your referred friend or family member purchases a hearing aid.
Note: 1 point = IDR 50,000 for earning purposes.
Redemption Value: Each point is equivalent to IDR 1,000 for redemption purposes.
SOUNDLIFE Circle Tier Benefits
| Benefits | Green | Silver | Gold | Platinum | Diamond | Infinity |
|---|---|---|---|---|---|---|
| Member-Only Promotions | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Annual Hearing Check | Complimentary | Complimentary | Complimentary | Complimentary | Complimentary | Complimentary |
| Hearing Aid Consultation & Adjustments | Complimentary | Complimentary | Complimentary | Complimentary | Complimentary | Complimentary |
| Remote Fitting Service | Complimentary | Complimentary | Complimentary | Complimentary | Complimentary | Complimentary |
| Servicing & Maintenance | 1 year | 1 year | 1 year | 2 years | 2 years | 3 years |
| 10 Days Risk-Free Trial | - | 1x | 2x | 3x | 4x | 5x |
| Extra Trade-in Value | - | - | 5% | 8% | 10% | 10% |
| Discount on Accessories | - | - | 5% | 8% | 10% | 10% |
| Priority Appointment Scheduling | - | - | ✔ | ✔ | ✔ | ✔ |
| Premium Events | - | - | ✔ | ✔ | ✔ | ✔ |
| VIP Service | - | - | - | 1x | 2x | 3x |
| VIP Seats for Events | - | - | - | - | ✔ | ✔ |
| Personal Hearing Care Manager | - | - | - | - | - | ✔ |
Note: Benefits are cumulative. As you advance to higher tiers, you unlock more privileges and exclusive rewards.