SOUNDLIFE Circle: Membership and Rewards Program
The SOUNDLIFE Circle is an exclusive customer loyalty program designed to reward and support you throughout your hearing journey. At SOUNDLIFE, we understand that hearing plays an integral role in your everyday life, and we believe your hearing care should be exceptional. That’s why we created this program to not only provide you with the most advanced hearing solutions but to reward your loyalty every step of the way.
As a member of SOUNDLIFE Circle, you gain access to a wide range of exclusive benefits that go beyond hearing aids. From complimentary services like annual hearing checks to priority appointments and exclusive events, each tier offers a progressively richer experience as you move forward. Our membership tiers are designed to reflect your commitment to better hearing, ensuring that the longer you stay with us, the greater the rewards.
Whether you're starting your hearing journey or you've been with us for years, the SOUNDLIFE Circle ensures that you receive continuous support, personalized service, and rewarding experiences. Your journey with us is more than just a transaction; it’s a partnership that enhances the quality of your life by helping you hear well and live well.
Membership Tiers and Requirements
| Tier | Points Requirement | Membership Duration |
|---|---|---|
| Green | Any hearing aid purchase | 3 years |
| Silver | 500 points | 3 years |
| Gold | 1,000 points | 3 years |
| Platinum | 2,000 points | 5 years |
| Diamond | 5,000 points | 5 years |
| Infinity | Invitation-only | Lifetime |
Points Earning and Redemption
Earning Points: For every successful referral, you earn 10 points when your referred friend or family member makes a hearing aid purchase.
Note: 1 point = IDR 50,000 for earning purposes.
Redemption Value: Each point is equivalent to IDR 1,000 for redemption purposes.
SOUNDLIFE Circle Tier Benefits
| Benefits | Green | Silver | Gold | Platinum | Diamond | Infinity |
|---|---|---|---|---|---|---|
| Member-Only Promotions | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Annual Hearing Check | Complimentary | Complimentary | Complimentary | Complimentary | Complimentary | Complimentary |
| Hearing Aid Consultation & Adjustments | Complimentary | Complimentary | Complimentary | Complimentary | Complimentary | Complimentary |
| Remote Fitting Service | Complimentary | Complimentary | Complimentary | Complimentary | Complimentary | Complimentary |
| Servicing & Maintenance | 1 year | 1 year | 1 year | 2 years | 2 years | 3 years |
| 10 Days Risk-Free Trial | - | 1x | 2x | 3x | 4x | 5x |
| Extra Trade-in Value | - | - | 5% | 8% | 10% | 10% |
| Discount on Accessories | - | - | 5% | 8% | 10% | 10% |
| Priority Appointment Scheduling | - | - | ✔ | ✔ | ✔ | ✔ |
| Premium Events | - | - | ✔ | ✔ | ✔ | ✔ |
| VIP Service | - | - | - | 1x | 2x | 3x |
| VIP Seats for Events | - | - | - | - | ✔ | ✔ |
| Personal Hearing Care Manager | - | - | - | - | - | ✔ |
Note: The benefits available in each tier are cumulative. As you progress to higher tiers, you will unlock additional rewards and exclusive privileges.